Client Engagement and Onboarding Strategy Development
Arban Corp is seeking to enhance its client acquisition and support processes to drive user growth and increase revenue. The project aims to develop a comprehensive strategy for engaging potential clients through cold calling and onboarding them onto Arban's platform. Learners will analyze current market trends and client needs to create an effective outreach plan. The project will also involve designing a support framework to assist existing clients, ensuring their satisfaction and retention. By applying classroom knowledge in marketing and customer relationship management, learners will contribute to Arban's business development efforts. The project will focus on creating a streamlined process that aligns with the company's growth objectives. - Analyze current market trends and client needs. - Develop a cold calling strategy for potential clients. - Design a client onboarding process. - Create a support framework for existing clients.